Privacy Policy 7e77 — Your Personal Data Protection

1 Introduction

Welcome to the 7e77 Privacy Policy. This document outlines the privacy practices of the 7e77 platform, operating under the domain https://7e77.pw, including our website and mobile app. When you register an account, use our services, or browse our platform, you entrust us with your personal information — and we do not take that responsibility lightly.

7e77 operates as an online gaming platform offering a wide range of game categories to eligible users. In the course of these operations, we need to collect and process certain personal data for legitimate and transparent purposes. This Policy explains precisely what we collect, why we need it, and how we use it.

If you do not agree with any aspect of this privacy policy, you should not use the 7e77 platform. Continued use of our platform indicates your acceptance of the terms stated here.

2 Information We Collect

We collect information from you through two primary methods — information you provide directly, and information collected automatically when you use our platform.

Information you provide directly:

• Full name as it appears on your official identification document.
• Active email address and mobile phone number.
• Date of birth for age verification purposes (18 and above).
• Bank account or e-wallet information for deposit and withdrawal purposes.
• A copy of your identity document (MyKad or passport) for the KYC process.
• Any information you share when contacting our customer support.

Information collected automatically:

• IP address and geographic location information derived from it.
• The device type, operating system, and web browser version you are using.
• Session data and in-platform activity logs, including games played and total wagering amounts.
• Cookie data and similar tracking technologies to enhance the user experience.
• Financial transaction records including timestamps, amounts, and payment methods.

3 How We Use Your Data

Every piece of information we collect has a clear and lawful purpose. We do not process your data beyond what is required for the following purposes:

• Account management: Creating and maintaining your account, including identity and age verification through the KYC process.
• Transaction processing: Managing all deposits, withdrawals, and bonus payments securely and accurately.
• Platform security: Detecting and preventing fraud, money laundering, and unauthorised access to your account.
• Legal compliance: Fulfilling our obligations under Malaysia's PDPA, AML requirements, and international regulatory standards.
• Service communications: Sending important notifications related to your account, transactions, promotions, and platform updates.
• Platform enhancements: Analysing usage patterns to improve performance, interface, and overall user experience.
• Responsible gaming: Monitoring gameplay habits to identify players who may need responsible gaming support.

4 Sharing Information with Third Parties

7e77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. However, in the course of operating the platform, we may share certain information with the following categories of third parties, subject to strict controls:

• Payment processing providers: Approved financial institutions and payment gateways to securely process your deposit and withdrawal transactions.
• KYC service providers: Trusted third-party identity verification companies that verify your documents and age in accordance with regulatory requirements.
• Game providers: Gaming software companies that provide slots, bingo, fish shooting, and other game content on our platform — only the minimum necessary data is shared.
• Regulatory and legal authorities: When required by law, court order, or direction from a competent authority, including mandatory AML reporting.
• Technical infrastructure providers: Cloud computing and cybersecurity services that help us operate the platform securely.

All third parties with whom we share data are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes. We conduct regular due-diligence reviews on all our third-party partners.

5 Your Data Security

The security of your personal data is 7e77's top technical priority. We consistently invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, disclosure, alteration, or destruction.

The technical and organisational security measures we implement include:

• 256-bit data encryption (TLS 1.3) for all communications between your device and our servers.
• Data-at-rest encryption using AES-256 for all sensitive information stored in our databases.
• Two-factor authentication (2FA) is available and encouraged for all user accounts.
• 24/7 security monitoring by our Security Operations Centre (SOC) team.
• Regular penetration testing by certified independent cybersecurity firms.
• Role-based access control (RBAC) ensuring only authorised staff can access specific user data.
• Tested and operational security incident response procedures.

6 Cookies & Tracking Technologies

The 7e77 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how users interact with our platform. The following are the types of cookies we use:

You may manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the 7e77 platform, particularly those related to session authentication and security.

7 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you have the following rights regarding the personal data we hold:

To exercise any of the above rights, contact our privacy team by email at [email protected], stating your request type and account details. We will process your request within 30 business days. For complex requests, we may require up to 60 days and will notify you accordingly.

8 Data Retention & Deletion

7e77 does not retain your personal data longer than necessary for the original purpose of collection, or beyond the period required by applicable laws and regulations.

• Active account data: Retained for the duration your account is active and for 7 years after account closure for legal compliance and AML purposes.
• Financial transaction records: Retained for a minimum of 7 years in line with Malaysia's accounting and AML legal requirements.
• Session and activity logs: Retained for 12 months for security and fraud investigation purposes, then automatically deleted.
• Cookie data: Deleted in accordance with the expiry period of each cookie type as stated in Section 6.
• Customer support communications: Retained for 3 years to support continuous historical service reference.

When the retention period expires or you submit an eligible data deletion request, we will securely delete or anonymise your data using methods that comply with established data security standards.

9 Child Protection

The 7e77 platform is intended exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

If we find that we have inadvertently collected information from someone under the age of 18, we will take immediate steps to delete that information and close the account in question. If you are aware that a minor has registered on our platform, please contact our support team immediately at [email protected].

10 Cross-Border Data Transfers

In certain circumstances, your personal data may be transferred to and stored on servers located outside Malaysia — specifically for cloud computing services, international payment processing, and our technical infrastructure.

When we transfer your personal data outside Malaysia, we ensure equivalent protection is provided through:

• Data processing agreements incorporating internationally recognised standard contractual clauses.
• Transfers only to countries or entities that provide an adequate level of data protection.
• Data protection impact assessments (DPIA) for high-risk transfers.
• Use of end-to-end encryption during cross-border data transfers.

11 Privacy Policy Amendments

7e77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any amendments will be published on this page with a revised update date.

For significant and material amendments, we will notify you via your registered email or in-app notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision about your continued use of our platform.

Your continued use of the 7e77 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please close your account and discontinue use of our platform.

12 Contact Us

If you have any questions, concerns, or complaints regarding how we handle your personal data, we encourage you to contact us directly:

• Privacy Email: [email protected] — dedicated to personal data enquiries and user rights requests.
• General Support: [email protected] or via in-platform Live Chat, available 24/7.

We are committed to responding to all privacy inquiries within 5 business days. For formal data rights requests, please clearly state the type of right you wish to exercise along with your account number and a copy of your identification document for verification purposes.